Troubleshoot:Can not run back up in Windows 7 or system image in Windows 7 Error

Can not run back up in Windows 7 or system image in Windows 7

I have tried for a number of days to do a back up of files but with no luck.
The error message is always insufficient storage, trying to back up around 80GB on a 1.3TB drive which is nearly empty.
Have also used a 250 external drive but same error code.
This does have the error code 0x81000019.
If i look at the event log I see Event ID 4100.
Running Windows 7 64bit and Office 2010.
Original office was 2007 ultimate.
Any ideas, I am not a great mastermind on pc's but have down the simple things like disk check and confirmed the discs are NTFS.
Have tried going through the start command as administrator but no luck this way.
Thanks

Keys to the Problem Can not run back up in Windows 7 or system image in Windows 7

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Dear Microsoft,
 
I am unsure what has happened but the back up issue has solved itself!
I started to delete the laungage packs that the system had down loaded, all except a couple, English, German, French and Italian.
This seemed to be going OK but at the end the system could not restart so reverted to its original state again.
In order to do this it seemed to be pulling in new files as the internet light was going mad, one of the files pulled in was called back-up.
So after the system had reset itself after a restart, i tried Back-up and System Image and they ran with no issues.
I managed to delete the laungage files a few at a time.
So i am unsure what fully happened in this process but all seems OK.
The check that I did at the start did not detect any issues with the Windows 7 set up.
Bill

If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

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