Troubleshooter of Error: Dell keyboard problem

Dell keyboard problem

I have a Dell Inspiron 640m with a keypad that can be activated by holding down the "fn" key.
The problem is that now that the "fn" key seems to be active all the time.
So I have to push the fn key to NOT use the keypad.
I have tried installing all avaliable
driver updates.

Keys to the Problem Dell keyboard problem

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Hi johnmyung,

Thanks for using the Answers Forum.

The "fn" key, or function key, is usually controlled by the firmware of the laptop.
As I understand it, you would normally use the "fn" button in conjunction with another button to activate the function.

You may have to contact Dell to see if there is a setting you can adjust, or (if it's an error) reset the button somehow in the BIOS.

Please let us know if this helps.

 

Chris
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

Manually editing the Windows registry to fix Error Dell keyboard problem

Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

• Click the Start button.
• Type "command" in the search box... DO NOT hit ENTER yet!
• While holding CTRL-Shift on your keyboard, hit ENTER.
• You will be prompted with a permission dialog box.
• Click Yes.
• A black box will open with a blinking cursor.
• Type "regedit" and hit ENTER.
• In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
• From the File menu, choose Export.
• In the Save In list, select the folder where you want to save the Windows Operating System backup key.
• In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
• In the Export Range box, be sure that "Selected branch" is selected.
• Click Save.
• The file is then saved with a .reg file extension.
• You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

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