Description: Explorer not responding/hanging/freezing
A problem caused this program to stop interacting with Windows.
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d6727a7
Hang Signature: 6c77
Hang Type: 384
Waiting on Application Name: AcSvc.exe
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 6c775848ea15445b49c895c97d8d7be9
Additional Hang Signature 2: 2a34
Additional Hang Signature 3: 2a3426f59c51df5c165091e961433194
Additional Hang Signature 4: 6c77
Additional Hang Signature 5: 6c775848ea15445b49c895c97d8d7be9
Additional Hang Signature 6: 2a34
Additional Hang Signature 7: 2a3426f59c51df5c165091e961433194
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Solutions to the Problem Description: Explorer not responding/hanging/freezing
Manually editing the Windows registry
Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!
Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):
- Click the Start button.
- Type "command" in the search box... DO NOT hit ENTER yet!
- While holding CTRL-Shift on your keyboard, hit ENTER.
- You will be prompted with a permission dialog box.
- Click Yes.
- A black box will open with a blinking cursor.
- Type "regedit" and hit ENTER.
- In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
- From the File menu, choose Export.
- In the Save In list, select the folder where you want to save the Windows Operating System backup key.
- In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
- In the Export Range box, be sure that "Selected branch" is selected.
- Click Save.
- The file is then saved with a .reg file extension.
- You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.
Recommended Method to Fix the Problem: Description: Explorer not responding/hanging/freezing:
How to Fix Description: Explorer not responding/hanging/freezing with SmartPCFixer?
1. You can Download Error Fixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed
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