Avi Converter: How to Resolve - Connecting to WI FI internationally.?

2016年9月21日星期三

How to Resolve - Connecting to WI FI internationally.?

Connecting to WI FI internationally.

I just recently purchased a Dell laptop with Windows 7. I had set up a network at my home and everything worked well. I traveled to CO for business and was able to connect to the wi fi at the hotel just fine.

I am now in France and I cannot connect to the WiFi at this hotel. The hotel's address appears and says I'm connected, and has an excellent signal. HOWEVER it will not connect. It says no internet access.

I did a windows network diagnostics and it tells me my computer appears to be correctly confirgured, but the device or resource is not responding.

I had a tech at the hotel look at it and they couldn't figure it out. I'm currently using some elses computer.

I wasn't sure if something could be blocking it. I have Norton turned off.

Does anyone have any ideas why I cannot get connected?

Keys to the Problem Connecting to WI FI internationally.

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Hi,
I would suggest you to try running Network Troubleshooter and check if it helps, here is the link:
http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

You may access the link below for steps on Troubleshoot problems finding wireless networks and see if it offers something that can fix your issue.
http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-problems-finding-wireless-networks

Also try resetting TCP\IP and check if it helps, here is the link:
http://support.microsoft.com/kb/299357

Please respond back with the status on the issue and let us know if you have any issues.

Azam – Microsoft Support.

To install drivers and other optional updates

To install optional updates, you need to review and then select them from the list of updates that Windows finds for your computer. Optional updates are not installed automatically.
Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
If any updates are found, click View available updates.
Select the optional updates that you want, and then click Install. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.