Cannot connect to belkin router via wireless laptop
I have just bought a HP i3 laptop running windows 7. The problem is when it connects to my router in wireless mode the connection status is:
No network access
Signal strength good
Security type wep
Radio type 802.11g
When I try to connect I get a message saying that the internet explorer cannot display the web page, I then pressed the diagnosed the problem button and I comes up with a message verify the network security key for belkin54g.
I have tried changing the network security key using text and in hex, but it rejects my password and gives an error network key you have entered is not valied.
It will connect when the security is turned off, but obviously this is no good.
The problem is made worse because this is the first time I have used windows 7.
Can anyone point me in the right direction, any help would be appreciated.
Keys to the Problem Cannot connect to belkin router via wireless laptop
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error Cannot connect to belkin router via wireless laptop has been fixed.
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