Apple Mobile Device Support uninstall and itunes install causes loss of internet connection
Whenever I uninstall Apple Mobile Device Support (AMDS) I lose my internet connection.
The only way to fix this is to restore Windows to a previous state.
I've tried troubleshooting my internet connection when this happens but Windows tells me something
is wrong with both my wired and wireless connection drivers...
and of course I need the internet to fix said drivers :s
I've tried repairing AMDS and this doesn't help either.
I've been trying to download itunes but it tells me a program needed to install it cannot be run.
After this I can't get back on the internet without first restoring windows to a previous state.
I thought that uninstalling everything apple from my system
would do the trick but I can't seem to uninstall AMDS without messing up my internet drivers.
What else can I try?
Keys to the Problem Apple Mobile Device Support uninstall and itunes install causes loss of internet connection
Thank you for the reply.
You can certainly save the drivers from the manufactures site.
After uninstalling the program, verify the device status in the device manager to see if there are any problems.
If there are you can try installing the driver again in compatibility mode.
Below are the steps:
Download the drivers and install them in compatibility mode.
Below are the steps:
a) Download the video card drivers form manufacturer website
b) Right-click on the driver and click on‘properties’.
c) Click on the‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.
d) Click on ‘Apply’ and click ‘OK’ and run the file to install it.
After uninstalling you can also try the network troubleshooter and resetting Winsock and TCP/IP:
Step 1: Try the network troubleshooter
Using the Network troubleshooter in Windows 7
Step 2: Please follow the below steps to reset Proxy settings
a. Click the "Start" Button, click "All programs", and click "Accessories".
b. Right click on Command Prompt and select Run as Administrator.
c. Type netsh winsock reset at the command prompt, and press Enter.
Step 3: Reset TCP/IP
If you still getting the same problem, then you may reinstall TCP/IP components.
Check the below link for resetting TC/IP components:
Please perform these recommended steps, review the additional information provided and post back if you are still experiencing the issue.
I will be glad to provide you with additional options.
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Reboot your computer.
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