BSOD from atikmdag.sys on my acer laptop 5740
Okay, well I have uninstalled the video card drivers and let windows reinstall them.
Restarted and then gave me same BSOD.
Uninstalled and restarted and then used ATI's driver install and restarted and did same thing.
It can run in Safe mode but every
time i try to start with normal settings the BSOD pops up and then after 5 seconds restarts.
When it starts, the Windows 7 logo is up and acts like its loading as normal then screen goes black and after 10 seconds the SOD appears.
Keys to the Problem BSOD from atikmdag.sys on my acer laptop 5740
Check with Acer Support as their could known issues.
Acer - USA - Service and Support - Drivers
Acer - Worldwide
You didn't specify the actual Bug_Check code and make the minidump available for analyst which might
help though the CAUSE does seem to be the ATI driver.
If the latest drivers did not work maybe reverting back to an older version would help.
If the video card is a
separate device remove ALL power and reseat the card, memory, and cables (on both ends when possible)
- actually remove and reseat - do not just snug.
Check with ATI Support, their on-line documentation and drivers, and ask in their forums about known issues.
Get the Catalyst Drivers here
ATI - Forums
ATI - Support and Drivers
Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).
We can analyze the minidumps if you make them available from the SkyDrive or other file
Zip or upload the contents of C:\Windows\minidump
Use SkyDrive to upload collected files
Also do this so you can see the likely bluescreens.
Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7)
Check with these utilities to see if any information can be gathered :
This is an excellent tool for posting Blue Screen Error Information
BlueScreenView - Free - scans all your minidump files created during 'blue screen of death'
crashes, and displays the information about all crashes in one table.
MyEventViewer can be checked at the time of the BlueScreen (BSOD) to within a second or
so of the time of the BSOD to provide more information as to possible cause - see TIP.
MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file -
set it to a bit before and after the time of the BSOD.
AppCrashView - Free - a small utility for Windows Vista and Windows 7 that displays the
details of all application crashes occurred in your system.
The crashes information is extracted
from the .wer files created by the Windows Error Reporting (WER) component of the operating
system every time that a crash is occurred.
AppCrashView also allows you to easily save the
crashes list to text/csv/html/xml file.
Hope this helps.
Rob Brown -
Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error BSOD from atikmdag.sys on my acer laptop 5740 has been fixed.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Another Safe way to Fix the Problem: BSOD from atikmdag.sys on my acer laptop 5740:
How to Fix BSOD from atikmdag.sys on my acer laptop 5740 with SmartPCFixer?
1. Download SmartPCFixer. Install it on your system.
2. After the scan is done, you can see the errors and problems which need to be repaired.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
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