BSOD when restarting windows after exteneded user session.
My PC has BSOD'ed on me several times when I tell it to restart windows.
It keeps giving the DRIVER_POWER_STATE_FAILURE error in the BSOD.
I have traced the problem back to NTOSKRNL.EXE.
the address in the stack is ntoskrnl,exe+78a8a.
both times windows crashed during during the shutdown phase of a windows restart.
ntoskrnl.exe ntoskrnl.exe+78a8a fffff800`03408000 fffff800`039ed000 0x005e5000 0x521ea035 8/28/2013 5:13:25 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18247 (win7sp1_gdr.130828-1532) Microsoft Corporation C:\windows\system32\ntoskrnl.exe
Bug Check Code: 0x1000009f
I am not sure why my system is BSOD'ing on me, much less why ntoskrnl.exe is causing it.
I'm not running or doing anything strange on my machine.
Just BIONC (Seti@Home), games and the occasional document.
have already run SFC, as well as chkdsk, and the checksur utility, but nothing was found wrong.
I ran a full scan using MSE and Malwarebytes, and came up clean there too.
I want to know if this error's cause lies in the hardware or if windows is just complaining
because I have had it running fro so long with out a restart.
If someone wants to look at the minidump files made by my system, let me know and I will post them to my skydrive.
when I examined the minidumps using bluescreenview, only ntoskrnl.exe was highlighted in red.
I can discern no other cause of this problem.
Solutions to the Problem BSOD when restarting windows after exteneded user session.
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
Recommended Method to Fix the Problem: BSOD when restarting windows after exteneded user session.:
How to Fix BSOD when restarting windows after exteneded user session. with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will scan your system. The junk files will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, junk file cleaning and print spooler error repair.
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